Day in the Life is a new look at the people behind Facebook. Each one will feature a different Facebooker and ask them to share with you what they do and how it affects your Facebook experience.
Name: Charlotte
Age: At a recent external speaking engagement, I was told I was “extremely young for my job.”
Living in: Palo Alto, CA
Eating for Breakfast: The Facebook Culinary Team’s red velvet pancakes
Listening to: Sufjan Stevens
Quoting: “Courage is not the absence of fear, but rather the judgment that something else is more important than fear.” – Ambrose Redmoon
Using mostly Facebook’s: Mobile Uploads, usually photos of food made by the Facebook Culinary Team
1.What do you do at Facebook?
I work on the Safety Team in User Operations. We are on the front-lines of making Facebook a safe environment for the people who use our site. Unlike the Security Engineers, who work on tools, we work with people. We help families find missing children, memorialize accounts after death, and try to connect suicidal people with help. It’s not a job you’d chat about at a cocktail party, but the team is full of positive, optimistic people who are intensely committed to people’s safety and well-being.
2.What is your favorite project you’re currently working on?
My team just participated in the roll-out of PhotoDNA, a new technology from Microsoft that will help us keep the site free of offensive and harmful photos. We are really excited about the impact this tool will have in getting this content off the site and hopefully resulting in arrests and criminal convictions for the worst perpetrators.
3.What advice would you give the people who use Facebook?
The people who are best positioned to keep you safe online are your friends. We at Facebook can form relationships with outreach organizations and build new technologies, but we need all of you to help by looking out for your friends and reporting anything that seems worrisome or suspicious. If someone needs help, let us know. I am continuously amazed and humbled by the level of care and concern Facebook users have for one another–it is an honor to work alongside them to keep their friends and loved ones safe.
Source: Facebook Blog

